Cookies policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. [We may also share this information with third parties for this purpose.]

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Functional and Required Cookies 

_acloggedin

  • Supports login by Scheduling client if the client has an account.

  • Cookie

  • January 1, 2025

_client_acloggedin

  • Supports login by Scheduling client if the client has an account.

  • Cookie

  • January 1, 2025

algoliasearch-client-js

  • Adds auto-populated suggestions to address fields in Scheduling to help clients complete forms faster.

  • localstorage

  • Persistent

AWSALB, AWSALBCORS

  • Improves performance in Scheduling by using one server for the duration of the session.

  • Cookie

  • 1 week

CART

  • Shows when a visitor adds a product to their cart

  • Cookie

  • 2 weeks

CHECKOUT_WEBSITE

Commerce-checkout-state

  • Stores state of checkout while the visitor is completing their order in PayPal

  • session storage

  • Session

Crumb

hasCart

  • Tells Squarespace that the visitor has a cart

  • Cookie

  • 2 weeks

Locked

  • Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.

  • Cookie

  • Session

PHPSESSID

  • Securely authenticates a visitor during their checkout in Scheduling.

  • Cookie

  • 1 month

RecentRedirect

  • Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.

  • Cookie

  • 30 minutes

remember_client

  • Remembers Scheduling client’s login details if they have an account.

  • Cookie

  • 365 days

siteUserCrumb

SiteUserInfo

SiteUserSecureAuthToken

  • Authenticates a visitor who logs into a customer account

  • Cookie

  • 3 years

squarespace-announcement-bar

  • Prevents the announcement bar from displaying if a visitor dismisses it

  • localstorage

  • Persistent

squarespace-likes

  • Shows when you've already "liked" a blog post.

  • localstorage

  • Persistent

squarespace-popup-overlay

  • localstorage

  • Persistent

ss_sd

Test

  • Investigates if the browser supports cookies and prevents errors.

  • Cookie

  • Session

TZ

  • Allows a Scheduling client’s appointments to display correctly based on their time zone preferences.

  • localstorage

  • Persistent

Analytics and Performance Cookies

ss_cid

  • Identifies unique visitors and tracks a visitor’s sessions on a site. 2 years.

ss_cookieAllowed

  • Remembers if a visitor agreed to placing Analytics cookies on their browser if a site is restricting the placement of cookies. 30 days.

ss_cpvisit

  • Identifies unique visitors and tracks a visitor’s sessions on a site. 2 years.

ss_cvisit

  • Identifies unique visitors and tracks a visitor’s sessions on a site. 30 minutes.

ss_cvr

  • Identifies unique visitors and tracks a visitor’s sessions on a site. 2 years.

ss_cvt

  • Identifies unique visitors and tracks a visitor’s sessions on a site. 30 minutes.

[Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third-party cookies are likely to be analytical cookies or performance cookies or targeting cookies:

Google Analytics, Facebook. 

To deactivate the use of third-party advertising cookies, you may visit the consumer page to manage the use of these types of cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Except for essential cookies, all cookies will expire after a maximum of 2 years.